State Workforce Authority ("SWA") Technical Issues

One semi-relieving BALCA decision from recent months is one you can find here involving System Soft Technologies. In a supervised recruitment case, the CO asked the employer to post the shift hours in the State Workforce Authority (“SWA”) job order. There was no space for this in the technological interface offered in the SWA’s system; in this case, it was Florida - but do not rely on that for any reason, because these things can change and other states may be different. The CO denied because the employer did not include these details in its job order and claimed the employer should have chosen to put it in any free text space available. Fortunately, BALCA reversed. The key was that the employer did not just claim this was impossible, but also provided the full posting showing all available fields to show there was not one to enter hours.